TERMS AND CONDITIONS OF SALE AND USE

OBJECT: These general terms and conditions of sale aim to, on the one hand, inform any potential client about the terms and methods with which J.L INNOV (Auralia) proceeds with the sale and delivery of ordered products, and on the other hand, define the rights and obligations of the parties. They apply, without restrictions or reservations, to all sales made by J.L INNOV (Auralia) for products offered on the price list and on the website auralia.co.com.

COMPANY IDENTITY: Company Name: J.L INNOV (Brand: Auralia)
Address: Avenue Hassan II, Lawyer’s House Building, 3rd Floor, No. 330, Agadir, Morocco.
RC 49371 – PROFESSIONAL TAX NUMBER 48105386 – IF 50620138

PRICING: Sales prices do not include shipping costs.
Sales prices do not include VAT.
Sales prices may be modified by J.L INNOV (Auralia) at any time. This change will be communicated to the client before any order.

ACCOUNT OPENING: For the resale of J.L INNOV (Auralia) brand products, the opening order must have a minimum amount of 5,000 DH excluding tax.

ORDER AND LEAD TIME: Any order signifies acceptance of these terms of sale.
Each order requires a preparation time ranging from 3 to 7 working days (excluding shipping time by carrier outside of Agadir), starting from the date of its validation. For orders to be exported outside Morocco, it takes between 2 and 3 working weeks.

CLAIMS: In case of damaged or missing products, the client must, within 48 hours, submit a written claim to J.L INNOV (Auralia), indicating the name and price of the missing or damaged product.
The client has a period of 7 days from the delivery date of the order to return any disputed product to the following address after notifying:
Avenue Hassan II, Lawyer’s House Building, 3rd Floor, No. 330, Agadir, Morocco.

SHIPPING COSTS: Free shipping is only available within Morocco for orders totaling at least 950 DH, including VAT.

Shipping costs will be borne by the client for any delivery outside Morocco and will be communicated based on the specified destination.

PAYMENT: All orders require 100% payment in advance.

TAX: For international orders, it is possible that customs in your country may apply a tax on certain products randomly.

J.L INNOV (Auralia) RESERVES THE RIGHT TO MODIFY THESE TERMS AT ANY TIME.